Privacy Policy

Introduction

Lomxido ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or services.

Information We Collect

Information You Provide

When you contact us through our website, we collect:

• Name
• Email address
• Phone number
• Message content
• Building information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website

How We Use Your Information

We use collected information to:

• Respond to your inquiries
• Provide information about our services
• Improve our website and services
• Comply with legal obligations
• Communicate with you about maintenance services

Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences through the cookie consent banner that appears when you first visit our site. For more details, see our Cookie Policy.

Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in website operation
• Legal authorities when required by law
• Professional advisors under confidentiality obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Chilean data protection regulations, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact information submitted through our website is retained for a reasonable period to respond to inquiries and maintain business records.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Lomxido
Gregorio Cordovez 484, La Serena, Chile
Phone: +56 51 257 5000
Email: info@lomxido.com